YOUR PRIVATE PROPOSAL

Enquiry form privacy

The details you provide are used to assess your enquiry and contact you about your CASTELLANO project, directed by Samuel Castellano and supported by Más URBA Multiservicios.

What information we collect

Your name, email, phone number, approximate location and the preferences you include in the questionnaire. We do not need identity documents, bank details or your exact home address for this initial enquiry.

How we use it

To prepare the conversation and proposal you request. Submitting does not subscribe you to marketing and is not a purchase or a reservation. Your enquiry is stored in the project’s private dashboard.

Conversations with Cassandra

Cassandra is an artificial intelligence assistant. OpenAI processes your voice when you start the conversation and allow microphone access; closing Cassandra or ending the call stops the microphone. This website does not record or retain audio files. The visible transcript stays in page memory. With your consent, only your contact details and confirmed summary are saved to the private inbox and sent to Samuel using the Resend email service already used by Más URBA. If you choose WhatsApp, a prepared message opens for you to send. Providers process the data needed to operate their respective services.

Control over your data

You can request access, correction or deletion of your enquiry by writing to [email protected], quoting your CASTELLANO reference. Retention is limited to managing the commission and applicable obligations.

How the site works

This site does not use advertising analytics. It uses hosting services to record enquiries and controls against abusive submissions. The approximate connection country determines the initial language. If you choose another language, a functional cookie remembers it for six months. The management panel requires authentication.